To check Your Jade Security Device Status:
- Launch the Arlo app or log in to your Arlo account at my.arlo.com.
- Tap or click Settings > My Devices.
- Select a device.
The status icons and device settings display.
Camera Status Icons:
Sound detection. If this icon is light gray, sound detection is disabled in the camera’s currently selected mode. If the icon is black, sound detection is enabled. If the icon is orange, the camera is currently detecting sound.
Motion detection. If this icon is light gray, motion detection is disabled in the camera’s currently selected mode. If the icon is black, motion detection is enabled. If the icon is orange, the camera is currently detecting motion.
Wi-Fi signal strength. Shows the signal strength for the Wi-Fi connection between the base station and the camera.
USB device. If this icon is showing, a USB storage device is connected. If the icon is orange, the storage on the USB device is almost full.
SD card. If this icon is showing, a SD or microSD card is connected. If the icon is orange, the storage on the SD or microSD card is almost full.
Battery. Shows an estimate of your battery charge. For more information about battery icons and notifications, visit What do my Arlo camera’s battery level icons and notifications mean?.
Play button. Tap or click to view a live feed.
Recordings. Tap or click to view recordings.
Solar Panel has Fully Charged Camera Battery. Note: it is possible that these icons will only display for a few minutes and revert to gray.
Battery not Charging. Note: if the battery is too cold or too hot, the battery will not charge.
Camera Feed Icons:
Play button. Tap or click to view a live feed.
Stop. Tap or click to stop a live feed.
Volume. Tap or click to adjust the volume on your camera.
Push to talk. Tap or click and hold to speak to someone through your Arlo camera.
Record. Tap or click to record a live feed.
Snapshot. Tap or click to take a picture of a live feed.
Spotlight. Tap or click to activate an Arlo Light or the spotlight on your camera. Not all cameras have an integrated spotlight. For more information, visit How does the spotlight on my Arlo camera work?.
Expand. Tap or click to view a live feed in full screen.
Minimize. Tap or click to exit a full-screen recording.
Other App Icons:
Pencil (Edit). Tap or click to edit rules and names of cameras.
Settings. Tap or click to access the device settings of a camera.
Add. Tap or click to add a new device or other option.
Emergency. Tap or click to Activate Siren, Call a Friend, or activate Emergency Response.
Learn more. Tap or click to learn more about a feature or camera.