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Simple pricing and easy bill pay makes your Jade internet experience simply the best. Additionally, our expertly trained local staff ensure your experience is excellent – from sign up to bill pay.

Frequently Asked Questions – Bill Pay and eStatements

Understanding Your Bill

By |2022-03-25T16:52:07-06:00February 18th, 2020||

Your First Bill Explained Your first Jade Internet bill will more than likely be higher than your following monthly bills. If your installation date does not take place on the 20th of the month, your first bill will include the charges for the upcoming month as well as a prorated charge for the current month. Additional [...]

When is my Jade Bill due?

By |2021-11-29T11:12:33-07:00February 17th, 2020||

Jade's Billing Cycle Since we bill in advance, your Internet billing cycle begins on the 20th of the month and ends on the 19th of the subsequent month for each month you’re using service. Your Jade bill is due in full by the 10th of the subsequent month. For example, your bill for July will [...]

How do I put my account on Auto Pay?

By |2021-04-21T20:36:24-06:00February 17th, 2020||

Signing up for auto pay is easy! Once you pop in your info, we'll make sure your bill is paid on time, every time. How do I sign up? Click here Complete the sign up Boom! You're Done Monthly Notices Jade will notify you each month when your bill is due. In an effort [...]

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