Service Terms

Service Terms

Terms of Internet, TV, and Phone Service

The below service terms must be agreed upon in order to render services.

• I agree to a credit check which is required for service.
• I acknowledge that if I do not pass the required credit check, a deposit is required for service.
• I agree to pay Jade Communications the entirety of the installation fee prior to installation.
• I understand that Jade Communications bills monthly and will prorate my account based on the day that I start service.
• I understand that all equipment used for service belongs to Jade Communications. Any damage incurred by the equipment at the customer’s location is the sole responsibility of the customer.
• I agree to pay all charges within 10 days of issuance and to pay all reasonable costs of any collection agency (up to 50% of the outstanding bill), attorney, court or other miscellaneous fees used to collect the past due amounts.
• I agree to pay a $95.00 equipment retrieval fee, if the equipment is not returned after 10 days of disconnect. If equipment is not returned, Jade Communications will bill me $950 for un-returned equipment.