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Using the Free Voicemail to Email Feature

  • Sign in to your email account
  • When you get a voicemail message, you will receive an email from ‘YOURTELEPHONE’ delivered right to your inbox. The message will have an attachment
  • Open the attachment and your media player will play the message
  • If desired, save the attachment on your computer
  • Follow the links in the message to save or delete the message from the voicemail system

Changing your voicemail password

  • Access your voice mailbox
  • Press 9 for the mailbox setup menu
  • Press 2 to change your password
  • Enter your new password and then press the pound (#) key
  • When prompted to verify the password, enter it again and then press the pound (#) key

Recording your greeting

  • Access your voice mailbox
  • Press 9 for the mailbox setup menu
  • Press 1 for greeting options
  • Press 2 to record your greeting
  • Recording your greeting, then press the pound (#) key

Accessing your voicemail from your home phone

  • Dial (719) 206-8100
  • If prompted, enter your password then push the pound (#) key

Accessing your voicemail from a different phone

  • Dial (719) 206-8100
  • Enter your 10-digit phone number
  • Enter your password then push the pound (#) key

Retrieving messages once in your voicemail

  • Sign into your voice mailbox
  • Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear, “You have x new messages and x saved messages.”
  • Press 1 to listen to new messages
  • Press 2 to listen to saved messages
  • Press 3 to delete the message and play the next
  • Press 4 to save the message as new
  • Press 5 to reply to the message*
  • Press 6 to forward the message to another mailbox*
  • Press 7 to skip backward in the message
  • Press 8 to pause the message
  • Press 9 to skip forward in the message

*Voicemail package must be programmed to allow this functionality